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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Are there any hidden costs, or setup fees?
Views: 24
Can I accept credit cards on my site? Will it be secure?
Yes, WebHostWala supports secure transaction protocol, such as SSL.
Views: 25
How can I pay for my web services?
You can pay through PayPal or a DD / Pay at par Check.
Views: 32
How do I change my billing information?
Log-In to your Admin Panel -> Go to My Details-> and Change Billing Information.
Views: 57
How do I change my contact information?
Log-In to your Admin Panel -> Go to My Details-> click on Add New Contact->...
Views: 25
How do I upload my site online?
Uploading your site can be done in many ways, but the most popular is FTP. When your hosting...
Views: 24
How long does it take to setup an account?
Your account will be setup immediately within 15 minutes of ordering, when paying with a credit...
Views: 23
I forgot my Miva password, what should I do?
There is No way to retrieve this password.You will have to Re-install Miva. Warning: All the data...
Views: 45
I lost my password, what should I do?
Go to the Control panel site. Click on the link "forgot your password", it is usually...
Views: 21
What are PHP, ASP, Perl, etc?
These are all programming languages which are referred to by their acronyms. PHP - PHP: Hypertext...
Views: 71
What are subdomains?
Consider subdomains as an extension of your domain. For example, your site is A...
Views: 31
What do I need to use web hosting services?
A web browser and Internet connection is all that is needed.
Views: 60
What happens if I purchase additional products in the middle of the month?
Any additional resource purchases will be charged based on the date of purchase, this resource...
Views: 23
What is MySQL, MS SQL, etc?
MySQL and MS SQL are database systems. Depending on what your host provides, you can use a...
Views: 28
What is PayPal?
Simply put, PayPal lets anyone with email address send money to anyone else with an email...
Views: 21
What is SSL?
The SSL security protocol provides Data Encryption, Server Authentication, Message Integrity, and...
Views: 28
What is uptime?
Uptime is literally what it means - it is the amount of time your site is online throughout the...
Views: 53
What payment methods do you accept?
We accept all major credit/debit cards (including Visa, Master card, American Express, JCB,...
Views: 32
Why would I need a dedicated IP?
For most people, a dedicated IP is not required. But for people that want to provide anonymous...
Views: 19
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